Vendor Portal: Let Vendors Answer Their Own Questions
POs, ASNs, delivery appointments, gate-in status and invoice status in one place for your vendors, and far fewer status calls for your team.
- 45-day pilot with top vendors
- Invitation-based, own data only
- ERP-agnostic and configurable
What the Vendor Portal is
The Vendor Portal is where your vendors work with you. Instead of emailing a buyer for a PO copy, calling the warehouse for a delivery slot or asking AP whether an invoice arrived, a vendor signs in and sees the answer.
It connects to the rest of Cresolv One. The purchase order comes from your ERP, the appointment feeds the Gate-In Portal, and the invoice status comes from AP Automation. What the vendor sees is your live status, not a weekly summary someone compiled.
Why vendor communication eats your week
Most inbound vendor contact is a status question: do you have my PO, when can I deliver, did you receive my invoice, when will I be paid. Each one takes a few minutes from a buyer, a warehouse coordinator or an AP executive, and the answer is usually already sitting in a system.
Multiply that across hundreds of vendors and the cost is not the calls themselves. It is the interrupted work, the inconsistent answers and the vendors who stop trusting what they are told.
How a vendor uses the portal
- Sign in: the vendor is invited and signs in to see only their own data.
- Check POs: open orders are listed, filtered by plant, city or GSTIN.
- Send an ASN: they record what is being shipped, in what quantity, with which invoice.
- Book a slot: they choose a delivery appointment against the ASN.
- Track: they follow gate-in status and invoice status without asking anyone.
Purchase orders vendors can find themselves
The PO area lists purchase orders in open, work-in-progress, expired and closed views. A vendor searches by their PAN, so they see only their own orders, and filters by ship-from city, GSTIN, plant and purchase document. Certain POs can be highlighted for attention, and lists export to Excel.
Buyers stop sending PO copies by email, and vendors stop working from outdated attachments.
ASNs that make receiving predictable
An advance shipping notice tells the warehouse what is coming before it arrives. Vendors create ASNs against a PO and record supplier material code, EAN, HSN, quantity shipped, ship date and invoice number. The portal shows how much of the PO is still pending.
Field names and mandatory rules are configured to your process during scoping.
A warehouse that knows what to expect plans labour and dock time. The ASN also feeds the gate entry, so the delivery is matched at the door rather than argued about later.
Want to see an ASN built on your PO data?We configure the demo to your plants and fields.
Request a Demo
Appointments that cut waiting at the gate
Vendors book their own delivery appointments. Views separate appointments that are scheduled, not taken, missed and completed at gate-in, so the warehouse sees where slots are being wasted. Multiple appointments can be booked together, and exports are available in a standard form or as a detailed audit trail.
Fewer unannounced trucks means less yard congestion and fewer arguments about who was supposed to be where.
Curious how many of your slots are missed today?A pilot shows it with your own vendors.
Scope a Pilot
Gate-in and invoice status, without a phone call
Two screens answer the questions vendors ask most.
- Gate-in status shows whether the vehicle has arrived, with gate-in number, times, plant and location.
- Invoice status shows each invoice with its received, invoice, goods-receipt and delivered dates, and tick markers for the PO, GRN, vendor, business unit and booking checks.
A vendor can see that their invoice is waiting for a goods receipt, not lost, and your AP team does not have to explain it.
What is coming, and what is live
We would rather be plain about this. Purchase orders, ASNs, appointments, gate-in status and invoice status are live. Return-to-vendor management is on the roadmap and is not yet released.
Vendor access is by invitation. Each vendor sees only their own data.
How it fits with Gate-In and AP Automation
The portal is the vendor-facing front of a connected flow. A vendor sends an ASN and books an appointment here. The vehicle is recorded in the Gate-In Portal against that appointment. The invoice that follows is matched in AP Automation against the PO and the goods receipt, and its status comes back to the vendor on this same screen.
You can begin with the portal alone, but the benefit grows as the three connect: fewer unannounced trucks, faster matching and almost no 'where is my invoice' calls.
Who it is for
The portal suits teams that deal with many vendors against purchase orders.
| Team | Typical pressure |
|---|
| Procurement | Constant status questions from vendors |
| Warehouse | Unannounced trucks and slot conflicts |
| Accounts payable | 'Did you receive my invoice' follow-ups |
| Manufacturers and distributors | Hundreds of active vendors across plants |
If you work with only a few vendors and deal with them directly, a portal may be more than you need today.
The portal is ERP-agnostic. Fields, plants, appointment rules and views are configured per client during scoping, and it can show several interface languages. Deployment and hosting are agreed per client need.
A 45-day pilot with your top vendors
A pilot runs for about 45 days with a small group of vendors, often the highest-volume ones. We configure the portal, invite the vendors, and review how status queries, ASN quality and appointment adherence change.
Pilot results are indicative of what your own vendors will show, and we do not quote outcome figures before testing.