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AI Enabled Vendor Portal

AI-Enabled Vendor Portal & Collaboration Platform

Self-service vendor onboarding, appointment scheduling, PO tracking, invoice submissions, payment visibility, and communication logs — all in one intelligent portal.

70%
Reduction in vendor query handling time
100%
Real-time PO & delivery visibility
Faster vendor onboarding
24/7
Vendor self-service availability
Vendor Portal Modules

Complete Vendor Self-Service & Collaboration

From onboarding to invoice submission and payment tracking — one portal for all vendor interactions.

🤝

Vendor Onboarding

Digital vendor registration, KYC document collection, bank detail verification, and master data setup — automated and trackable.

  • Digital vendor registration
  • KYC & document collection
  • Bank detail verification
  • Vendor master data setup
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📅

Appointment & Slot Scheduling

Vendors book delivery appointments, gate slots, and unloading dock time through the self-service portal — no manual coordination.

  • Self-service appointment booking
  • Gate slot management
  • Dock allocation scheduling
  • Rescheduling & cancellation workflows
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📋

PO Tracking & Acknowledgement

Vendors view, acknowledge, and track purchase orders — quantities, delivery schedules, and amendment history — in real time.

  • PO viewing & acknowledgement
  • Delivery schedule visibility
  • Amendment history tracking
  • PO acceptance workflows
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📄

Invoice Submission Portal

Vendors submit invoices digitally with document attachments, GST details, and PO references — reducing email chaos and errors.

  • Digital invoice submission
  • GST & document attachment
  • PO reference linking
  • Submission status tracking
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💰

Payment Status Visibility

Real-time payment status tracking — invoice approval stage, payment scheduled date, and payment confirmation — for every vendor.

  • Invoice approval stage tracking
  • Payment scheduled date visibility
  • Payment confirmation alerts
  • Ageing & outstanding summary
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💬

Communication & Query Hub

Centralized vendor communication channel — queries, disputes, document requests, and notifications — all logged and tracked.

  • Centralized query management
  • Dispute resolution workflows
  • Document request handling
  • All communications logged
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Vendor Portal FAQs

What procurement, finance and supply chain teams ask before opening a self-service portal to their vendors. Read our full Buyer's Guide →

What is the Cresolv One AI-Enabled Vendor Portal?

It is a self-service portal where your vendors handle their own onboarding, delivery appointments, PO acknowledgement, invoice submission and payment-status checks — instead of routing all of that through email and phone calls to your procurement and AP teams. The portal is connected to your warehouse and finance workflows, so what a vendor sees is your live status, not a static form or a weekly summary someone has to compile.

How does self-service vendor onboarding work?

Vendors register themselves, upload KYC documents, and submit bank details for verification, with every step tracked so your team can see exactly which vendors are stuck and why. Once verified, vendor master data flows into your systems without manual re-keying. That is where most of the roughly 3x faster onboarding comes from — the bottleneck moves from your team's data entry queue to the vendor's own document turnaround.

Can vendors submit GST-compliant invoices through the portal?

Yes. The invoice submission module captures GST details and supporting document attachments alongside the PO reference, so AP receives a structured submission linked to the right order rather than a loose PDF in someone's inbox. Vendors can track submission status themselves, which removes a large share of the "did you receive my invoice" follow-ups your team currently answers one at a time.

Does the portal help with MSME vendors and the 45-day payment rule?

Vendor master data captures MSME and Udyam registration status at onboarding, and the payment-visibility module shows where each invoice sits against its due date. For finance teams working under the 45-day MSME payment requirement in Section 43B(h) of the Income Tax Act, that means the vendor classification and the payment clock live in the same place as the invoice — instead of being reconstructed from spreadsheets and email threads at year end.

How does appointment and slot scheduling work?

Vendors book their own delivery appointments, gate slots and unloading dock time through the portal, including rescheduling and cancellation. Slot conflicts get resolved before a truck leaves, not at your gate. For plants and warehouses running tight dock capacity, this is usually the module that pays for itself first, because it takes the coordination load off the warehouse team's phone.

What visibility do vendors get into PO status and payments?

Vendors can view and acknowledge purchase orders, see delivery schedules and amendment history, and track each invoice through approval stage, scheduled payment date and payment confirmation, plus an ageing and outstanding summary. Because it reads from your live data, both sides are looking at the same status at the same time — which is what real-time PO and delivery visibility actually means in practice.

How much does it really reduce vendor query handling?

Up to around 70% of vendor query-handling time, based on the query mix the portal absorbs. Most inbound vendor questions are status questions — where is my payment, was my invoice received, when is my delivery slot — and those are answered by the portal's own views. The Communication and Query Hub logs whatever is left, so genuine disputes and document requests are tracked rather than scattered across individual inboxes.

Which systems does the Vendor Portal connect to?

It connects directly to your ERP, warehouse management and finance workflows, so vendor master data, PO status, delivery details and payment records stay in sync with your live systems. The portal is part of the Cresolv One Supply Chain Suite, so it shares data with warehouse management and the finance modules rather than sitting alongside them as a separate vendor tool someone has to reconcile by hand.

Transform Vendor Collaboration with AI Intelligence

Replace email chaos and manual coordination with one intelligent self-service vendor portal.